Why Us? Find out what makes us tick.
So what sets us apart from the rest?
There are an abundance of web hosting companies offering "unlimited" hosting with unlimited features for nothing more than a few dollars a month. In reality, there is no such thing as unlimited disk space or unlimited bandwidth - one day, sooner or later, the server that you are hosted on is going to run out, and that's not good news for you and your website!
When choosing a hosting provider, it's tempting to simply look for the cheapest option, but not all web hosts are created equal. Consider aspects such as quality, uptime and technical support and you will soon realise there is a hidden cost to cheap hosting.
We price our hosting sensibly; give realistic disk space and bandwidth allowances and by doing so can concentrate on your customer experience instead of looking for more ways to cut costs - and that means we're here for you when you need us. We're a true 24/7/365 company. You can contact us at 3 in the morning on Christmas day and expect a prompt response back.
We have a team of experienced staff standing by to help you out however possible, and what's more important is that we actually care. We pride ourselves on the personal relationships we build with our clients which is why you can always reach us via instant messenger and email if not our ticketing system.
Sounding good? Keep scrolling to read how we back up our promises.
Our Guarantees
Meet your personal account manager.
Shortly after you signup with us, one of the team will be in touch to introduce themselves as your account manager. This is the person who will forge the relationship between us - your first point of call for questions, comments or concerns. If you're an existing client and not sure who your account manager is you can check your welcome email.Get help when you need it.
No one wants to feel stranded, especially when you have a technical issue or your website isn't working. Our average response time for tickets is less than 30 minutes, and if you have a webhosting related emergency we have a special form which will allow you to "page a technician" - 24 hours a day.We reward your loyalty.
Loyal customers are the foundation of our company and to say thanks we offer our loyal customers a range of perks, such as a half price discount on any second plan, free upgrades every 6 months and 2 free months of hosting after your first year. This is all just to say thanks. In addition, we have an affiliate program, allowing you to earn commission from referring new customers to Whoa! Host. Click here to learn more!We only hire knowledgeable, friendly staff.
This means that no matter what your problem is, be it your emails aren't working or your shopping cart is giving some strange error message, our technicians will know how to fix it or will research the issue and come back to you with a solution. After all, webhosting's no good unless your website works!
